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Policy
TERMS AND CONDITIONS
Date Last Modified: August 2025
Welcome to Shuffle.us! These Terms and Conditions ("Terms") form a binding agreement between you ("You" or "User") and Munyon Canyon Ltd ("Munyon Canyon," "Us," "We"), governing your use of the Shuffle.us website and related services (collectively, the "Service", "Website", or "Platform"). These Terms spell out what Users can expect from Munyon Canyon and what Munyon Canyon expects from its Users. The Munyon Canyon Privacy Policy explained how Munyon Canyon collects and protects information about Users who use the Service and can be viewed at Terms of Service.
By registering on the Platform (through any electronic device, such as the web, mobile, tablet or any other device), you accept these Terms and Conditions ("Terms") and enter into a binding agreement with us which applies to your access to, and use of, our Platform and our Games. Any questions regarding these Terms or Privacy Policy should be directed to [email protected].
PLEASE NOTE THAT THESE TERMS AND CONDITIONS INCLUDE A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP OR REPRESENTATIVE CLAIM AND REQUIRING YOU TO PURSUE PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME.
PLEASE TAKE THE TIME TO READ THESE TERMS CAREFULLY AND IN THEIR ENTIRETY. BY ACCEPTING THESE TERMS, YOU REPRESENT - AND WE ARE RELYING ON YOUR REPRESENTATION - THAT YOU HAVE DONE SO. IF YOU LIVE IN ANY OF THE EXCLUDED TERRITORIES IDENTIFIED BELOW, DO NOT PROCEED ANY FURTHER AS YOU ARE NOT ELIGIBLE TO ACCESS OR USE THE PLATFORM, CREATE A CUSTOMER ACCOUNT, PLAY THE GAMES OR INTERACT WITH SHUFFLE.US IN ANY OTHER WAY.
THIS WEBSITE AND THE SERVICES PROVIDED HEREIN DO NOT OFFER "REAL MONEY GAMBLING." NO ACTUAL MONEY IS REQUIRED TO PLAY, AND THE SERVICE IS INTENDED FOR ENTERTAINMENT PURPOSES ONLY.
By checking the box for acceptance during the registration process, accessing or using our Platform, creating a Customer Account, and/or accessing the Games, you (i) confirm that you have read and agree to be bound by these Terms, which includes our Privacy Policy and other game-specific or promotion-specific terms relevant to your Participation; (ii) accept and agree to all obligations, rules and scoring systems for each Contest in which they participate; and (iii) represent and warrant that they are authorized and able to accept these Terms.
If you do not agree with any provision of these Terms or any other linked policy, rules or terms, you may not access or use the Platform, create a Customer Account or play any Game.
We may update these Terms periodically or issue additional terms, rules, and conditions of participation in particular Games at our discretion, which are expressly incorporated by reference. By continuing to access our Platform, your Customer Account, and/or our Games you are deemed to have read and to be bound by any such updates. If you do not wish to be bound by these Terms, any updated Terms or any other linked policy, rules or terms, you may not continue to access the Platform or any of the Games (including the website and any associated apps). We will note the most recent date of these Terms at the top of this page. If Munyon Canyon makes what it determines to be material changes to these Terms, We will notify Users by prominently posting a notice on the Website or by sending a notice to the e-mail addresses on file. Users continued use of the Service following such changes constitutes acceptance of such changes. If Users do not agree to the changes, their sole remedy is to cease using the Service. If Users breach any of the Terms, their authorization to use the Service automatically terminates.
The following are "Excluded Territories”: a) Any country other than the United States of America (“US”);
b) Within the US the following States are excluded: Connecticut, Delaware, Idaho, Michigan, Nevada, New Jersey, New York, Rhode Island, Washington, West Virginia, Pennsylvania, Vermont, Kentucky and any other states or jurisdictions which, under the laws applicable to you, are legally precluded from playing the Games offered on the Platform, and any other jurisdiction excludes, in its sole discretion, from time to time.
DEFINITIONS
a) "Collective Action”- means any claim, action, or proceeding asserted or pursued as a class action, group action, collective action, joint action, coordinated action, consolidated action, mass action, or in any other representative or private attorney general capacity, whether in arbitration, court or any other venue.
b) "Content”- means text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Games and Platform.
c) "Customer Account”- means an account held by a Registered Customer.
d) "Fraudulent Conduct" – means any of the conduct described in clause 16.
e) "Game”- means any one or more Game(s) available on the Platform in either Standard Play or Promotional Play. We reserve the right to add and remove Games from the Platform at our sole discretion.
f) "Gold Coin”- means the virtual social gameplay currency which enables you to play the Standard Play Games. Gold Coins have no monetary value and cannot under any circumstance be redeemed for Prizes.
h) "Participate”, “Participating” or “Participation”– means playing any Games or using our Platform in any manner whatsoever, including any of the conduct described in clause 6, 9, 10, 11 and 12.
i) "Payment Administration Agent”– means the service provided through any related body corporate, affiliate, or third party we appoint to act as our agent.
j) "Payment Medium" – means any card, online wallet, financial/bank account or other payment medium used to purchase Gold Coins.
k) "Platform" – means the services provided through any URL or mobile application belonging to, or licensed to, Shuffle.us, and branded as part of the Shuffle.us games, including the website located at shuffle.us, and all subdomains, subpages and successor sites thereof, as well as all Games, features, tools and services available thereon.
l) "Customer” or “you” – means any person who Participates, whether or not a Registered Customer.
m) "Prizes”– means valuable prizes that can be redeemed using Shuffle Cash won through Promotional Play in accordance with these Terms.
n) "Promotional Play” or “Sweepstakes”– means Participation in our sweepstakes promotions by playing the Platform’s game with Shuffle Cash.
o) "Registered Customer"– means a Customer who has successfully registered a Customer Account, whether that account is considered active or not.
p) "Standard Play"– means Participating in any game played with Gold Coins.
q) "Shuffle Cash" – means sweepstakes entries.
r) "Third Party Website”– means a third-party website not controlled by us.
s) "Virtual Coins”– All currency on site including, but not limited to, chips, coins, credits, or points.
1. Social Networking Disclaimer
The Service may be accessible through or provide links to third-party social networking sites and applications, including, without limitation, Facebook, X, Yahoo, and Instagram. As a condition of participating in the Service, Users acknowledge and agree that such third parties do not sponsor, endorse, administer, and are in no way associated with the Service. All questions regarding the Service must be directed to Munyon Canyon. Users further acknowledge and agree that as a condition of participating in the Service, Users shall release Meta Platforms, Inc., X Corp., and any other third-party social networking services accessible through the Service from any and all liability arising out of Users’ participation in such services. The integration of third-party social networking sites and applications is provided solely as a convenience to Users and Users access and use them entirely at their own risk and subject to such third parties’ terms and conditions.
2. Limited Revocable License (the "License")
2.1. The Service includes a License to You to use virtual tokens to play all Games on the Site, including, but not limited to, chips, coins, credits, or points (collectively, "Virtual Coins").
2.1.1. No matter the reference or format of the Games, Virtual Coins are non-transferrable and may be used subject to the License only.
2.1.2. With the exception of "no purchase necessary" promotional contests or giveaways, there is no opportunity for a User on the Platform to win real-money or any prize while playing the Games, regardless of whether any purchase was made at any point by the User.
2.2. The License. Subject to Your agreement and continuing compliance with these Terms, we grant You a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable, license to access and use the Service, Games and Virtual Coins solely for Your personal, private entertainment on the Platform and for no other reason (the "License").
2.2.1. Other than this limited, personal, revocable, non-transferable, non-sublicensable License to use the Virtual Coins with the Service, You have no right or title in or to any such Virtual Coins appearing or originating with the Service, or any other attributes associated with use of the Service or stored within the Service.
2.2.2. You acknowledge and agree that Your License to use the Service is limited by these Terms and if You do not agree to, or act in contravention of, these Terms, Your License to use the Service may be immediately terminated.
2.2.3. We have the absolute right to manage, regulate, control, modify and/or eliminate such Virtual Coins as it sees fit in its sole discretion to the extent legally permissible, and We shall have no liability to You or anyone for the exercise of such rights.
2.3. No Right to Sell or Assign. The transfer or sale of Virtual Coins by You to any other person is strictly prohibited.
2.3.1. You may NOT sell or assign Your User Account to any other person under any circumstances.
2.3.2. Any attempt to do so is in violation of these Terms, will result in closure and forfeiture of the User Account, and may result in a lifetime ban from the Service and possible legal action.
2.4. No Purchase Required. No purchase is required to set up a User Account or play Games.
2.4.1. The Platform is committed to at all times providing additional access to Virtual Coins or otherwise to free-to-play Games to Users who deplete their balance of Virtual Coins.
2.4.2. While it is never required to make any purchase in order to play the Games, Users may, subject to the License, increase the number of certain Virtual Coins they may access for licensed use on the Platform only, increase the variety of available Games, and remove advertisements by making a purchase.
2.4.3. You understand and agree that any purchases are final and that we are not required to provide a refund for any reason.
2.4.4. Virtual Coins are non-redeemable, non-transferrable, and carry no cash value.
2.4.5. All Virtual Coins under this License are forfeited if Your User Account is terminated or suspended for any reason, in our sole and absolute discretion or if the Services are no longer available.
2.4.6. To the extent legally permissible, if Your User Account, or a particular subscription for the Service associated with Your User Account, is terminated, suspended and/or if any Virtual Coins are selectively removed or revoked by Us from Your User Account, no refund will be granted, and no Virtual Coins will be credited to You or converted to cash or other forms of reimbursement.
2.5. These Terms do not grant You any right, title or property or ownership interest in the Service or any Virtual Coins.
2.6. This Service is licensed, not sold, to You.
2.6.1. You agree that we and our own licensors own all rights, title and interest in and to the Service, including all intellectual property rights therein as further specified below in Section 9, and that we retain ownership of the Service even after any installation on Your device.
2.6.2. You agree not to delete or in any manner alter the copyright, trademark or other proprietary rights notices or markings which may appear on the Service.
2.7. Except as identified and specified in these Terms, You agree not to:
2.7.1. sell, rent, distribute, transfer, license, sub-license, lend or otherwise assign any rights of any part of the Service to any third party;
2.7.2. copy, modify, create derivative works of the Service (including but not limited to any software that forms part of the Service), including, without limitation, making adaptations or modifications to the Service;
2.7.3. reproduce the Service or any part in any form or by any means;
2.7.4. exploit the Service in any unauthorized way whatsoever, including without limitation, by trespass or burdening network capacity;
2.7.5. disassemble, decompile, reverse engineer, or attempt to derive the source code of the Service, in whole or in part, or permit or authorize a third party to do so, except to the extent such activities are expressly permitted by law;
2.7.6. make the Service available to multiple users by any means, including by uploading the Service to a file-sharing service or other type of hosting service or by otherwise making the Service available over a network where it could be used by multiple devices at the same time;
2.7.7. misrepresent the source of ownership of the Service;
2.7.8. scrape, build databases or otherwise create permanent copies of any content derived from the Service; or
2.7.9. use the Service in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party.
3. Eligibility
Your eligibility for continued use of the Service is contingent on Your ongoing compliance with these Terms, in particular:
3.1. You are over 18 years of age or the minimum legal age of majority whichever is higher in the jurisdiction in which you are located at the time of accessing or using the Service and are, under the laws of the jurisdiction(s) applicable to You, legally allowed to participate in the Games and access the Service.
3.2. You will monitor Your User Account and ensure that no minors under the age of 18 or legal age of majority in your jurisdiction can access the Service using Your User Account.
3.2.1. You accept full responsibility for any unauthorized use of the Service by minors and You acknowledge that You are responsible for any use of the Service, including use of Your credit card or other payment instrument by minors.
3.3. You are not physically located in CONNECTICUT, DELAWARE, IDAHO, MICHIGAN, NEVADA, NEW JERSEY, NEW YORK, RHODE ISLAND, WASHINGTON or WEST VIRGINIA. ("Restricted Territories").
3.3.1. You are subject to the laws of the jurisdiction in which You reside and/or from which You access the Service. Access to the Service and the Games offered thereon may not be legal for some or all residents of, or persons present in, certain Jurisdictions. It is a Player's responsibility to ensure that their Participation is lawful in their jurisdiction. VOID WHERE PROHIBITED OR RESTRICTED BY LAW.
3.3.2. Any person who is knowingly in breach of clause 3, including any attempt to circumvent this restriction, for example, by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by Participating from an Excluded Territory or through a third party or on behalf of a third party located in an Excluded Territory, is in breach of these Terms and Conditions. You may be committing fraud and may be subject to criminal prosecution.
3.3.3. We make no representations or warranties, implicit or explicit, as to Your legal right to participate in the Service or that the Games provided through Our Service are appropriate or available for use in the jurisdiction in which You are located, nor shall any person affiliated, or claiming affiliation, with Munyon Canyon have authority to make such representations or warranties. We do not intend for the Service, or any offerings made available thereon to be used by persons present in Jurisdictions in which participation may be prohibited or restricted. You agree that the availability of the Service does not constitute an offer, solicitation, or invitation by Us for the use of the Service in any jurisdiction in which such activities are prohibited or restricted.
3.3.4. You hereby agree that We cannot be held liable if laws applicable to You restrict or prohibit Your participation. If You open an account and/or participate in the Games made available in the Service while located in a jurisdiction that prohibits such activities, You will be in violation of the law of such jurisdiction and these Terms, and subject to having Your account suspended or terminated.
3.4. You participate in the Games strictly in Your personal capacity for recreational and entertainment purposes only.
3.5. You further represent and warrant that all information you supply to us is complete and accurate.
3.5.1. Knowingly submitting incomplete or inaccurate information may result in immediate termination of Your User Account, revocation of any License from Us, and any further participation or access to the Service, at Munyon Canyon Ltd's sole discretion, to the extent legally permissible.
3.6. You will not be involved in any fraudulent or other unlawful activity in relation to Your participation in any of the Games and You will not use any software-assisted methods or techniques (including but not limited to "bots" designed to play automatically) for Your participation in any of the Games.
3.6.1. We reserve the right to invalidate any participation in the event of such behavior.
3.7. If, in the reasonable opinion of Munyon Canyon Ltd, we form the view that a player is abusing any promotion, to derive any advantage or gain for themselves or another player, including by way of fraudulent conduct, we may, at our sole discretion, withhold, deny or cancel any advantage, bonus or promotional prize as we see fit, or terminate or suspend the User Account of such player.
3.7.1. You will not directly or indirectly participate in groups or take advantage of, or encourage others to participate in or take advantage of schemes, organizations, agreements, or groups designed to share: (a) hacks or money-making strategies; (b) special offers or packages emailed to a specific set of players and redeemable by URL; or (c) identification documents (including, but not limited to, photographs, bills and lease documents) for the purpose of misleading Munyon Canyon Ltd as to a player's identity.
3.8. Additionally, if you engage in any improper conduct you will no longer be eligible to access the Service, improper conduct includes but is not limited to:
3.8.1. Falsifying personal information required to engage with the Service or claim a prize;
3.8.2. Engaging in any type of financial fraud including unauthorized use of credit instruments to engage with the Service or claim a prize;
3.8.3. Colluding with any other individual(s) or engaging in any type of syndicate play;
3.8.4. Any violation of t rules or the Terms and Conditions;
3.8.5. Using a single account to participate in a Game on behalf of multiple entrants or otherwise collaborating with others to participate in any Games;
3.8.6. Using automated means (including but not limited to scripts and third-party tools) to interact with the Website in any way (this includes, but is not limited to: creating a contest, entering a contest, withdrawing from a contest, creating a lineup, and editing a lineup);
3.8.7. Using automated means (including but not limited to harvesting bots, robots, parser, spiders or screen scrapers) to obtain, collect or access any information on the Website or of any User for any purpose;
3.8.8. Any type of bonus abuse or other offers or promotions;
3.8.9. Tampering with the administration of a Game or trying to in any way tamper with the computer programs or any security measure associated with a Contest;
3.8.10. Obtaining other entrants’ information and spamming other entrants; or
3.8.11. Abusing the Website in any way.
3.9. In relation to any purchase, You must only use a valid form of payment accepted by the Platform or its third party payment processing provider(s) ("Payment Agent(s)") which lawfully belongs to You (the "Payment Mechanism").
3.9.1. By inputting a Payment Mechanism or method at any point, the registered User hereby affirms that the registered User is the lawful owner of the payment method account used to make any deposit(s) or payments. It shall be a violation of these Terms for any registered User to submit payment using any payment method that is not owned by the registered User.
3.10. To be eligible to enter any contest or receive any prize, You may be required to provide Munyon Canyon with additional documentation and/or information to verify the identity of the registered User, and to provide proof that all eligibility requirements are met. In the event of a dispute as to the identity or eligibility of a registered User, Munyon Canyon will, in its sole and absolute discretion, utilize certain information collected by Munyon Canyon to assist in verifying the identity and/or eligibility of such User.
3.11. If You do not meet the eligibility requirements of this section, then You are not authorized to use the Service. We reserve the right to verify Your age, identity, and eligibility at any time. This includes requesting that You provide proof of identity documentation such as driver’s license, passport, or birth certificate. Any failure to cooperate with Us in this respect may result in the suspension and/or termination of Your account or access to the Service.
3.11.1. To the extent Munyon Canyon requests proof of identity and You fail to do so within seven (7) days, or Munyon Canyon otherwise determines that you do not meet the eligibility requirements of this section, in addition to any rights that We may have in law or equity, Bamboo reserves the right to terminate Your access to the Service and withhold or revoke the awarding of any prizes associated with such account and Service. In such a situation, We will pay out any withheld or revoked prizes to the other entrants in the relevant Games in a manner consistent with the prize structure of the Game, to be precisely determined by Munyon Canyon in its sole discretion.
3.12. Please note that except as otherwise stated in this Eligibility section, employees, officers, directors, investors, agents, and representatives of Munyon Canyon or any of its parents, subsidiaries or affiliates, and each of their respective immediate family (defined as parents, spouse, and children) and any person residing in the same household as such are NOT eligible to win prizes.
3.12.1. Such persons may, however, use the Service, and will from time to time do so for the purpose of testing the Website, evaluating user experience and Games, socializing, and competing with customers to build community, and other reasonable and fair uses at the sole discretion of Munyon Canyon. If such persons are deemed to be winners, any prizes won will be forfeited.
3.12.2. Munyon Canyon consultants or promoters of the Service may play in the Games without such limitation, but only if (i) their arrangement with Munyon Canyon does not permit them to have any access to non-public Service data or any other data not made available to all Users on the Service that may impact contest outcome and (ii) they do not receive any other unfair advantages in their play in the Games.
3.13. WE RESERVE THE RIGHT TO DENY ACCESS TO THE SERVICE TO ANYONE AT OUR SOLE DISCRETION.
4. Your User Account
4.1. You must create a User Account in order to access or use the Service.
4.2. An Account is created by going to the Website and clicking on the “Signup” button, and completing the registration process which requires Users to provide your first and last name, enter and confirm your email address and select a unique password. You also have the option to register for an account by using the Google® login facility in which case Your Google® password will apply. The final step to creating a User Account, includes providing Your date of birth, residential address and phone number.
4.3. A User’s password should be kept secret and periodically changed. You confirm that You will not share Your User Account or password with any other person or let anyone else access or use Your User Account without our written permission.
4.3.1. We will not ask You to reveal Your password, or initiate contact with You asking for answers to Your password security questions.
4.3.2. You will not access or use a User Account which has been rented, leased, sold, traded, or otherwise transferred from the User Account creator without our written permission.
4.4. Only one User Account is permitted per person.
4.4.1. If you attempt to open more than one Customer Account, all accounts you have opened or try to open may be suspended or closed and the consequences described in clause 21.3 may be enforced.
4.4.2. In the event that We determine that You have registered more than one Account, then You acknowledge and agree that, in addition to any other rights that We may have, Munyon Canyon has the right to suspend or terminate Your Account(s), refuse any and all current or future use of the Service, and withhold or revoke the awarding of any prizes.
4.5. If You lose access to Your User Account, You must not register a new User Account.
4.5.1. Rather, You must contact customer support at [email protected] to have Your User Account status updated.
4.5.2. You are required to keep your personal details up to date.
4.6. You agree to (i) provide true, accurate, current, and complete information about Yourself (the “Registration Data”) and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete.
4.7. If You change Your address, email, phone number or any other contact details or personal information, please contact customer support.
4.7.1. The name that You provide to us at registration must match any identification You provide for Your User Account verification.
4.8. Any information collected by Munyon Canyon will be held subject to Bamboo’s Privacy Policy and “just-in-time” notices, if any, provided at the point of information collection or use. If You provide any information that is untrue, inaccurate, not current, or incomplete, or Munyon Canyon has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Munyon Canyon reserves the right to suspend or terminate Your Account immediately and refuse any and all current or future use of the Service (or any portion thereof).
4.9. If You become aware, or have reasons to suspect, that the security of Your User Account may have been compromised, including loss, theft or unauthorized disclosure of Your password and User Account details, You must notify us immediately.
4.10. You are responsible for maintaining the confidentiality of Your User Account and accept responsibility for all uses of the User Account, including any purchases (whether or not authorized by You).
4.10.1. You are solely responsible for anything that happens through your Customer Account, whether or not you undertook those actions.
4.10.2. You acknowledge that your Customer Account may be terminated if someone else uses it and engages in any activity that breaches these Terms and Conditions or is otherwise illegal.
4.10.3. We are not responsible for any abuse or misuse of your Customer Account by third parties due to your disclosure of your login details to any third party, whether such disclosure is intentional or accidental, active or passive.
4.11. Your Account is not transferable.
4.11.1. Under no circumstances shall You allow or permit any other person or third-party, including, without limitation, any person under the age of eighteen (18), to use or re-use Your Account in such a way that may breach the standards or laws in any jurisdiction where You are located and/or are a resident, or where such other person is located and/or is a resident.
4.11.2. You accept full responsibility for any unauthorized use of the Service and for any use of Your Account by any other person or third-party in connection with Your Account.
4.11.3. Any person found to have violated this section may be reported to the relevant authorities and will forfeit all rewards in their Account.
4.11.4. We will not be liable for any loss that You may incur as a result of someone else using Your Account, either with or without Your knowledge, unless You have previously notified Us as provided herein that Your identifiers or Account information are no longer secure and confidential. In the absence of prior notification to Us that Your Identifiers are no longer secure and confidential, You will be liable for losses incurred due to someone else using Your Account.
4.12. We reserve the right to close Your User Account if it is inactive for a period of sixty days or longer and therefore Dormant.
4.12.1. For the purpose of these Terms "Dormant" means there has been no game play activity utilizing Virtual Coins for a consecutive period of one year.
4.12.2. You agree that We are not required to give notice to You prior to taking such action, although we may choose to do so in our sole discretion.
4.13. If You wish to close Your User Account, You may do so at any time by contacting customer support.
4.13.1. Closing Your User Account may result in forfeiture of all continued access to and right to use, enjoy or benefit from any Virtual Coins associated with Your User Account.
4.13.2. If Users cancel their Account, Munyon Canyon reserves the right to collect fees, surcharges, or costs incurred before cancelling the Account. We may suspend or terminate Accounts, confiscate any Account balances in accordance with applicable law, refuse any and all current or future use of the Service (and access to all related entitlements), and/or terminate Users’ limited license to the Website at any time, without notice, and for any reason, including, without limitation, for violation of this Agreement, illegal or improper use of an Account, or illegal or improper use of the Service.
4.13.3. If the reason behind the closure of your Customer Account is related to concerns about possible responsible social gameplay issues please email: [email protected].
4.13.4. You may be able to open your Customer Account again by sending a request to the Customer Support team.
4.13.5. All requests for the re-opening of an account will be evaluated by our Customer Support and Compliance teams, who abide by strict customer protection guidelines.
4.13.6. If Your Account is suspended or terminated by Us for a violation of the Terms, We reserve the right to determine whether to declare as void any transaction(s) and winnings or other prizes may be voided. In such an event, We use these funds to defray the costs of administration and enforcement of the Terms. If Your Account is subject to a suspension or termination, You must respect the restrictions and limitations imposed on Your Account as part of the suspension or termination, and You should communicate with Munyon Canyon regarding restoration of Your Account only via [email protected].
4.14. We reserve the right to refuse to open or the right to close a User Account at our sole discretion.
4.15. User Account registrations may be limited to one User Account registration per person or per IP address at our sole discretion.
4.16. Whereby reserve the right, at our sole discretion, to deactivate or suspend your User Account where we have reason to believe that you have played or are likely to play in tandem with other player(s) as part of a club, syndicate, group, etc., or played the Games in a coordinated manner with other player(s) involving the same (or materially the same) actions, decisions, or selections.
4.17. You may not transfer Gold Coins or Shuffle Cash between Customer Accounts, or from your Customer Account to other players, or to receive Gold Coins or Shuffle Cash from other Customer Accounts into your Customer Account, or to transfer, sell or acquire Customer Accounts.
4.17.1. Any attempt to circumvent these prohibitions is ground for immediate closure of your Customer Account, without prejudice to any other rights or remedies available to us.
5. In-Game Virtual Coins
5.1. We permit virtual coins to be used for accessing and playing Games. Two types of virtual coins will be available to Users to play Games on both the standard and sweepstakes platforms: Gold Coins ("GC") and Shuffle Cash ("SC").
5.2. Gold Coin means the virtual social gameplay token which enables you to play the Standard Play Games.
5.3. Gold Coins have no monetary value and cannot under any circumstance be redeemed for prizes or any government-issued currency. GC are only intended to enhance gameplay for those playing Games in Standard Play.
5.4. We may give you Gold Coins free of charge when you sign up to a Platform, thereafter at regular intervals when you log into a Platform, a free allotment provided once GC are depleted under a certain threshold, or other methods and contest promotions We may offer from time to time establish.
5.5. You may win more Gold Coins when you play in Standard Play and you may purchase more Gold Coins on the Platform for valid government-issued currency.
5.6. By purchasing GC, you agree (1) such acquisition is valid and legal in your jurisdiction, and (2) once purchased, GC are not redeemable for any government-issued currency that is, such GC should be treated as a "good" purchased as-is, with no returnable or redeemable value except within the entertaining Service provided by Us, or as otherwise expressly indicated by Us.
5.7. Shuffle Cash is only available for gameplay on the sweeps casino portion of the Website when players elect to play games in sweeps play.
5.8. SC are not available for purchase like GC are. SC may be obtained in several ways such as a gift upon creating an account, a daily allowance provided upon login, as a gift to purchasing GC, a prize for participating in various Website or social media raffles, or by submitting a Postal Request Card.
5.9. See the Munyon Canyon Official Sweepstakes Rules for more information on how to collect, use, and redeem SC. NO PURCHASE IS NECESSARY TO OBTAIN SC.
5.10. Coins that have been submitted for play and accepted cannot be changed, withdrawn or cancelled and the Coins will be drawn from your Coin balance instantly.
5.11. You may not transfer virtual coins between accounts, or from Your Account to that of another. Further, you may not receive virtual coins from other users into Your Account.
5.11.1. Any attempt to circumvent these prohibitions may be grounds for termination of Your Account, without prejudice to any other rights or remedies available to us.
5.11.2. We do not recognize any virtual coins transfers executed outside of the Service or the purported sale, gift, or trade in the "real world" of anything related to the Service. Accordingly, You may not sell virtual coins for "real world" money or otherwise exchange virtual coins for value outside of the Service. Any attempt to do so is in violation of these Terms and will result in a ban from the Service.
5.12. If at any time we mistakenly add Coins to your Customer Account that do not belong to you, whether due to a technical error, human error or otherwise, the Coins added by mistake will remain Munyon Canyon Ltd property and will be deducted from your Customer Account.
5.13. You agree that We have the absolute right to manage, regulate, control, modify and/or eliminate such virtual coins as We see fit in Our sole discretion, in any general or specific case, and that We will have no liability to You based on Our exercise of such rights. You agree that You have no right or title in or to any such virtual coins appearing or originating on the Service.
6. Gold Coins Purchases
6.1. The Payment Medium you use to purchase Gold Coins must be legally and beneficially owned by you and in your name.
6.1.1. If it comes to our attention that the name you registered on your Customer Account and the name linked to your Payment Medium differ, your Customer Account will be immediately suspended.
6.1.2. Should your Customer Account be suspended, we recommend that you contact Customer Support via [email protected] regarding our verification process.
6.2. We reserve the right to request documents and information to verify the legal and beneficial ownership of the Payment Medium you use to make Gold Coin purchases.
6.3. We may grant or restrict access to certain Payment Mediums at our sole discretion.
6.4. When You purchase GC, they will be added to Your Account instantaneously unless there is any delay due to situations outside our control such as poor internet connectivity, internet failure, or electricity outages. When You purchase GC, it will appear on Your statement as a purchase from Munyon Canyon. When You purchase GC, You will receive two confirmations: (i) an on-screen confirmation that the transaction has taken place; and (ii) an email to the email address on Your Account confirming that the transaction as taken place.
6.5. You agree that we and our Payment Administration Agents and payments facilitators may store your payment information (e.g., card number or token) to process your future purchases.
6.5.1. By accepting these Terms and Conditions, you authorize Munyon Canyon Ltd and our Payment Administration Agents and payments facilitators to store your payment credentials in compliance with applicable payment processing regulations.
6.6. No Refunds. Purchases of Gold Coins are final and are not refundable, transferable or exchangeable.
6.6.1. You agree to notify us about any billing problems or discrepancies within 30 days from the date of your purchase.
6.6.2. If you do not bring them to our attention within 30 days, you agree that you waive your right to dispute such problems or discrepancies.
6.6.3. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and any other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted or that were authorized or accepted using your Customer Account (even if not authorized by you).
6.7. You may participate in any Game only if you have sufficient Gold Coins or Shuffle Cash (as applicable) in your Customer Account for such Participation.
6.7.1. We will not extend you any credit whatsoever for the purchase of Gold Coins or otherwise.
6.8. From time to time, we may assign minimum or maximum Gold Coin purchases as specified and offered on the Platform.
6.9. Once a Gold Coin purchase has been made, the funds will be drawn from your Payment Medium as soon as practicable.
6.10. Your virtual coin balances will be displayed in your virtual coin wallet. Users will each have two virtual coin wallets on the Website, as applicable, - a wallet for GC and a separate wallet for SC.
6.11. The purchase of Gold Coins is the purchase of a licence that allows you to Participate in Standard Play Games and is not the deposit of funds which can be withdrawn.
6.11.1. Funds used to purchase Gold Coins will not, and cannot, be refunded to you, except as provided for in clause 6.6.
6.12. If you are found to have one or more of your purchases returned or reversed or charged back, your Customer Account will be suspended.
6.12.1. If this occurs, the amount of such purchases will constitute a debt owed by you to us and you must immediately remit payment for such purchases through an alternative payment method.
6.12.2. Until payment is received by us or our Payment Administration Agent, any purchases and winnings will be deemed void and requests to redeem Shuffle Cash for Prizes will not be allowed.
7. Games and Promotions
7.1. Games/Contests. There are several Games made available on the Service in which You participate for the chance to win prizes. We reserve the right to modify or cancel game(s) and contest(s) at any time without notice to You.
7.1.1. All Games available to play both on the classic and sweepstakes version of the Service possess their own rules and odds of winning.
7.1.2. The individual rules and odds for each Contest will be available to Users once the Game has been launched. It is the User's responsibility to read the rules ahead of playing and familiarize themselves with all terms of play prior to playing in a Game.
7.1.3. Winners are determined by the objective criteria described in the Game rules, scoring, and any other applicable documentation associated with the Game. The Website and Games may not be used for any form of illicit or unlawful gambling. We reserve the right to declare any one play, spin, or other form of participation in a Game void, either partially or fully, if there is an error, mistake, misprint, or technical error.
7.2. Sweeps Play and Promotions. Sweeps Play is governed by the Munyon Canyon Sweepstakes Rules and these Terms. All other promotions We may offer from time to time are governed by these Terms. In the event of a conflict between these Terms and Munyon Canyon's Official Sweepstakes Rules, or promotion-specific terms, Munyon Canyon's Official Sweepstakes Rules, or promotion-specific terms, will prevail. For more information regarding Munyon Canyon Sweeps Play, see the Munyon Canyon Official Sweepstakes Rules.
7.3. Game Disputes. In the event of a dispute regarding the identity of the person submitting or participating in a Game/Contest, the entry will be deemed submitted by the person in whose username the entry was submitted, or if possession of the username itself is contested, the name of the Authorized Account Holder.
7.3.1. "Authorized Account Holder" is defined as the natural person who is the age of majority in his or her jurisdiction of residence and who is assigned to an e-mail address by an Internet access provider, online service provider, or other organization (e.g., business, education institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address for registration with the Service. By inputting a payment method, the Authorized Account Holder hereby affirms that the Authorized Account Holder is the lawful owner of the payment method account. It shall be a violation of these Terms for any Authorized Account Holder to submit payment using any payment method that is not owned by the Authorized Account Holder.
7.3.2. In the event of a difference or discrepancy between the result shown on a User's screen and the result shown on Munyon Canyon's software server, the result showing on the Munyon Canyon software server shall be the governing result.
7.3.3. Munyon Canyon reserves the right, in its sole and absolute discretion, to deny any contestant the ability to participate in any contests for any reason whatsoever. Further, Munyon Canyon may, in its sole and absolute discretion, invalidate any contest result for the purposes of preventing abusive and/or any unfair or potentially unlawful activity, or in the event that there is a risk of any such abusive, illegal, or unfair activity.
7.3.4. We also reserve the right to cancel contests, in Our sole discretion, without any restrictions.
7.3.5. Munyon Canyon, in its sole discretion, may disqualify You from a contest or the entire Service, refuse to award prizes and require the return of any prizes, or suspend, limit, or terminate your account if you engage in conduct Munyon Canyon deems, in its sole discretion, to be improper, unfair, fraudulent, or otherwise adverse to the operation of the Service or in any way detrimental to other users.
7.3.5.1. Improper conduct includes, but is not limited to: falsifying personal information, including payment information, required to use the Service or claim a prize; violating eligible payment method terms, including the terms of any cash rewards payment card, violating any of these rules, accumulating points or prizes through unauthorized methods such as unauthorized scripts or other automated means; tampering with the administration of the Service or trying to in any way to tamper with the computer programs associated with the Service; obtaining other entrants' information and spamming other entrants; and abusing the Service in any way; or otherwise violating these Terms.
7.3.5.2. You acknowledge that the forfeiture and/or return of any prize shall in no way prevent Munyon Canyon from informing the relevant authorities, and/or pursuing criminal or civil proceedings in connection with such conduct.
7.3.6. If for any reason the Service is not running as originally planned (e.g., if the Website becomes corrupted or does not allow the proper usage and processing of entries in accordance with the rules, or if infection by a computer virus, bugs, tampering, unauthorized intervention, actions by entrants, fraud, technical failures, or any other causes of any kind, in the sole opinion of Munyon Canyon corrupts or affects the administration, security, fairness, integrity or proper conduct of the Service), Munyon Canyon reserves the right, in its sole discretion, to disqualify any individual implicated in or relating to the cause and/or to cancel, terminate, extend, modify or suspend the Service, and Munyon Canyon may select the winner(s) from all eligible entries received. If such cancellation, termination, modification, or suspension occurs, notification may be posted on the Website.
7.3.7. The failure of Us to comply with with any provision of these Terms due to an act of God, for example hurricane, war, fire, riot, earthquake, terrorism, act of public enemies, actions of governmental authorities outside of the control of Munyon Canyon or other force majeure event will not be considered a breach of these Terms.
7.4. Cheating. Munyon Canyon endeavors to host fair Contests and exercises reasonable efforts to create a level playing field and to detect and prevent cheating. Notwithstanding such efforts, there will be Users who attempt to cheat, and Munyon Canyon does not guarantee that all such instances of cheating will be detected or prevented.
7.4.1. Users therefore acknowledge and agree to participate in the Contests at their own risk. We reserve the right to terminate a User's Account and ban such individual from future participation in the Contests without notice, forfeiture of winnings, and take any other actions in accordance with applicable state and federal laws if We suspect that a User is violating these Terms, including, without limitation, committing any of the following actions:
7.4.1.1. Using or attempting to use automated tools, script software, bots, or other unauthorized software, hardware, or modifications to simulate a User or otherwise obtain an advantage over other Users;
7.4.1.2. Exploiting vulnerabilities or glitches in the Games;
7.4.1.3. Directly or indirectly disabling, circumventing, or otherwise interfering with the operation of software designed to detect or prevent cheating; or
7.4.1.4. Colluding with a User who is using unauthorized software, hardware, or modifications to obtain an advantage over other Users.
7.4.2. The foregoing actions shall constitute a material breach of these Terms for which offending Users will be liable to Munyon Canyon for any resulting damages. You acknowledge and agree that We shall not be responsible or liable for cheating that is not detected or prevented or for any resulting losses related thereto.
8. Responsible Social Gameplay
Munyon Canyon actively supports responsible social gameplay and encourages You to make use of a variety of responsible social gameplay features so as to better manage Your User Account. We refer You to Our Responsible Social Gameplay Policy for full details.
9. Verification
9.1. You agree that we, or a third party acting on our behalf, are entitled to conduct any verification checks that we may reasonably require and/or that are required of us under applicable laws and regulations or by relevant regulatory authorities.
9.2. You agree to comply with all verification checks in a timely manner.
9.3. You agree that we may restrict Your opening or use of a User Account pending any verification checks having been completed to our satisfaction.
9.4. We may carry out additional verification procedures in accordance with our internal anti-financial crime policies, including without limitation for any cumulative or single redemption of Prizes exceeding a value of USD$2,000 (or any USD amount that is equivalent to or greater than $2,000 from time to time).
9.4.1. Verification procedures may, for example, include requests for, and our examination of, copies of your:
9.4.1.1. identification documentation (including photo identification) such as a passport;
9.4.1.2. proof of your address such as a utility bill; and
9.4.1.3. source of wealth or source of funds documentation such as a payslip or bank statement.
9.5. In the event that any verification check cannot be completed for any reason, including Your failure to provide any requested documentation, then We may, in our sole discretion, terminate, deactivate or otherwise restrict Your User Account.
9.6. Players who request the redemption of Prizes held in a suspended or closed Customer Account should contact Customer Support via [Insert Customer Service Email Address].
9.6.1. Nothing in this provision should be construed as conveying a right to any such redemption.
9.6.2. Your rights in that regard are as set out elsewhere in these Terms and Conditions.
9.7. You acknowledge and agree that we may use third party service providers to run external identification, location verification and other verification checks based on the information provided by You from time to time.
9.8. You must enable and allow "Locations Services" on Your device or PC in order to operate the Service or access Your User Account.
9.9. Your location services must be enabled and operational at all times while using this application. 9.9.1. Denial of location services constitutes a breach of our Terms of Use.
9.10. Utilizing High Risk email providers such as but not limited to "protonmail", etc are a violation of our Terms of Use.
10. Intellectual Property
10.1. Content within the Service, including, without limitation, any technology, software products, accounts, names, logos, graphics, music, and virtual goods are owned and/or licensed by Munyon Canyon and are protected by international copyright, trade dress, patent, and trademark laws, international conventions, and other laws protecting intellectual property and related proprietary rights. Munyon Canyon does not claim ownership of intellectual property owned by third parties.
10.2. These Terms confer only the right to use the Service and they do not convey any rights of ownership in or to the Service.
10.3. All rights, title and interest, including without limitation any copyright, patent, trade secret or other intellectual property right in the Service will remain our sole property or where licensed from a third party their sole property.
10.4. Your use of the Games will not convey any ownership rights in the intellectual property to You.
10.4.1. The titles, source and object codes, game client and server software, the "look and feel" of the Games, sounds, musical compositions, audio-visual effects, concepts and methods of operation, layout, text, data, User Accounts, themes, objects, characters and character likenesses, character names and character profile information, stories, dialogue, catch phrases, locations, artwork, animations files, images, graphics, documentation, gaming history and recording of game play, transcripts of any chat rooms, and moral rights, whether registered or not, and all applications related to the above will remain vested in us or any third party supplier of the Games.
10.5. Notwithstanding anything to the contrary in these Terms, You acknowledge and agree that You shall have no ownership or other property interest in the User Account, and You further acknowledge and agree that all rights in and to the User Account are and shall forever be owned by and inure to the benefit of us.
10.6. You grant us, and represent and warrant that you have the right to grant us, an irrevocable, perpetual, worldwide, non-exclusive, royalty-free licence to use in whatever way we see fit, any information, images, videos, comments, messages, music or profiles you publish or upload to any website or social media page controlled and operated by Munyon Canyon Ltd.
10.7. Except as expressly permitted by this Agreement, Users must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material available through the Service. In addition, Users must not:
10.7.1. Modify copies of any materials available through the Service;
10.7.2. Reprint or electronically reproduce any content available through the Service, in whole or in part;
10.7.3. Provide copyrighted or other proprietary content to Munyon Canyon or make such content available through the Service without permission from the owner of such material or rights;
10.7.4. Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials available through the Service; or
10.7.5. Access or use for any commercial purpose any part of or materials available through the Service.
10.8. Munyon Canyon owns, has, or may register trademarks for its many goods and services, including, without limitation, the associated graphics, logos and service marks and they may not be used without prior written consent of Munyon Canyon. All other trademarks, product names, and company names and logos appearing within the Service are the property of their respective owners.
10.9. By participating in the Service, You agree to the use by Munyon Canyon of Your identifiers, registration data, statements, biographical information, and city and state address for advertising and promotional purposes of the Service, including, without limitation, the Games, worldwide, and in perpetuity, in any and all forms of media, now known or hereafter devised without compensation, review or approval rights, notification or permission, except where prohibited by law. We reserve the right to make public statements about the users and winner(s), on the Internet, in promotional materials or otherwise, prior to, during, or following a Game. You agree that We may announce any winner's name on the Service at any time in connection with the marketing and promotion of Munyon Canyon.
10.10. All comments, feedback, suggestions, ideas, and other submissions ("Ideas") disclosed, submitted, or offered to Us in connection with Your use of the Service shall be the exclusive property of Munyon Canyon. You agree that unless otherwise prohibited by law We may use, sell, exploit and disclose the Ideas in any manner, without restriction and without compensation to You.
11. Responsibility for User Generated Content
11.1. The Service may contain boards, chat rooms, profiles, forums, bulletin boards, and other interactive features that allow Users to post, submit, publish, display, or transmit to others content or materials (collectively, "User Content"). All User Content must comply with the Content Standards set out in this Agreement.
11.2. Users understand and acknowledge that by using the Service, Users may be exposed to User Content that Users may consider to be objectionable and/or inaccurate and that their use of the Service constitutes their acceptance of such risk.
11.3. Any User Content Users post on or through the Service will be considered non-confidential and non-proprietary.
11.4. By posting any User Content on or through the Service, Users grant Munyon Canyon and its respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, sell, exploit, and otherwise disclose to third parties any such material for any purpose, without restriction, and without compensation to Users.
11.5. Users represent and warrant that: (i) Users own or control all rights in and to their User Content; (ii) Users have the right to grant the license granted above to Munyon Canyon and its respective licensees, successors and assigns; and (iii) all of their User Content does and will comply with this Agreement.
11.6. Users understand and acknowledge that users are responsible for any User Content they submit or contribute, and Users, not Munyon Canyon, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
11.7. User Content becomes public information, can be collected, and used by others, and may result in the receipt of unsolicited messages from third parties. We discourage Users from posting any personal information that can be used to identify or locate Users, such as User addresses, e-mail addresses, or phone numbers.
11.8. IF A USER CHOOSES TO POST ANY PERSONALLY IDENTIFIABLE INFORMATION ON OR THROUGH THE SERVICE, SUCH USER DOES SO AT HIS/HER OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT RESPONSIBLE OR LIABLE TO ANY PERSON OR THIRD-PARTY FOR THE CONTENT OR ACCURACY OF ANY CONTRIBUTIONS POSTED BY ANY USER OF THE SERVICE.
11.9. We do not undertake a review of material before it is posted on or through the Service and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, We assume no liability for any action or inaction regarding transmissions, communications, or content provided by any User or third-party.
11.10. Munyon Canyon has no liability or responsibility to anyone for performance or non-performance of the activities described in this section. Munyon Canyon does reserve the right, however, at its sole discretion, to take any of the following actions:
11.10.1. Remove or refuse to post any User Content for any or no reason;
11.10.2. Take any action with respect to any User Content that Munyon Canyon deems necessary or appropriate, including, without limitation, if We believe that any User Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of other Users or the public or could create liability for Munyon Canyon;
11.10.3. Disclose User identity or other information about Users to any third-party who claims that material posted by Users violates their rights, including their intellectual property rights or their right to privacy;
11.10.4. Take appropriate legal action, including, without limitation, referral to law enforcement, for any illegal or unauthorized use of the Service; or
11.10.5. Terminate or suspend access to all or part of the Service for any or no reason, including, without limitation, any violation of this Agreement.
11.11. Without limiting the foregoing, We reserve the right to fully cooperate with any law enforcement authorities or court order requesting or directing Us to disclose the identity or other information of anyone posting any materials on or through the Service.
11.12. USERS WAIVE AND HOLD HARMLESS MUNYON CANYON FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
11.13. Content Standards. User Content must comply with all applicable federal, state, and local laws and regulations. Without limiting the foregoing, User Content must not:
11.13.1. Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable;
11.13.2. Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
11.13.3. Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person;
11.13.4. Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with this Agreement;
11.13.5. Be intended or likely to deceive any person;
11.13.6. Advocate, promote, or assist any illegal activity;
11.13.7. Be likely to upset, embarrass, alarm, or annoy any other person;
11.13.8. Impersonate any person, or misrepresent the User's identity or affiliation with any person or organization;
11.13.9. Give the impression that it is endorsed by Munyon Canyon or any other person or entity if this is not the case.
12. Conduct on Service
12.1 Users agree not to use the Service for any unlawful purpose or for any purpose that is prohibited by these Terms. Users further agree not to: Engage in any illegal activity, including gambling, or the planning of any illegal activity;
- Post or transmit, or cause to be posted or transmitted, any content that is infringing, libelous, defamatory, abusive, offensive, obscene, pornographic or otherwise violates the law or the rights of Munyon Canyon, its Users, or any third-party; Threaten, harass, abuse, or otherwise intimidate any User(s); Send or cause to be generated any unwanted e-mail to any User(s) or other third party; Inflict or cause to be inflicted in any manner whatsoever software viruses or any other code designed to interrupt, destroy, limit, or otherwise affect the functionality of any software or hardware or telecommunications equipment associated directly or indirectly with the Service;
- Employ any automated means, including, without limitation, bots, scrapers, or spiders to access or participate in the Service for any purpose; Using any artificial means to alter a User's position in the Games; Improperly using support or complaint features of the Service or making false reports to Us;
- Use the Service for any purpose other than that which is authorized in this Agreement or in a manner that violates any laws including intellectual property laws; Seek to or in any way assist others in obtaining Account, password, or personal information from any User(s); Create a false identity, impersonate another person, or otherwise attempt to mislead any person as to the identity or origin of any communication; Creating more than one (1) Account; Selling or transferring an Account or any attributes related thereto; Create or submit unwanted email ("Spam") to any other Users or other third parties; Submit comments linking to affiliate programs, multi-level marketing schemes, sites repurposing existing stories or off-topic content; Post, email, transmit, upload, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed or functioning to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; Use any robot, spider, scraper, sniping software or other automated means to access the Service for any purpose (except for RSS feed access) without our express written permission; Taking any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; Interfering or attempt to interfere with the proper working of the Service or any activities conducted on the Service; Bypassing any measures we may use to prevent or restrict access to the Service; Use unauthorized scripts; Advertise to, or solicit, any User to buy or sell any products or service, or use any information obtained from the Service in order to contact, advertise to, solicit, or sell to Users without their prior explicit consent; Enter into contests, by any means including multi-accounting, for which you are ineligible (e.g., beginner contests when you are not a beginner); or Engaging in any other activity deemed by Us to be in conflict with the spirit or intent of these Terms.
12.2 Any use of the Service in violation of the foregoing constitutes a breach of these Terms and may result in, among other things, Account suspension and/or termination, prohibition from using the Service, and/or legal action.
12.3 Users understand that any attempt to deliberately damage the Service or undermine any Game may also be a violation of criminal and/or civil laws and Munyon Canyon reserves the right to fully seek damages and other remedies from any such person permitted by law.
12.4 If Users wish to report any abuses, inappropriate online conduct, or a violation of this Agreement, please forward all evidence of the same to [email protected]. Please report responsibly.
13. Service and Maintenance
13.1 We conduct maintenance work on its systems from time to time primarily for the purpose of ensuring security and integrity. A portion, or sometimes all, of the features of the Service will not be available during maintenance periods.
13.2 If possible, Users will be notified of maintenance periods in advance, however, Users hereby agree that We may update the Service with or without notifying Users.
13.3 We also reserve the right to modify or discontinue operation of any aspect of the Service at any time, including, without limitation, the availability of the Website, or any features or content thereon, including without limitation the offering of the Games.
13.4 We may also impose limits on certain features and offerings or restrict access to parts or all the Service with or without notice to Users and without liability to Users or any third-party.
13.5 All problems encountered during the use of the Service, including those with regard to User Accounts, etc., can be reported to Us when the problem is encountered at [email protected].
14. Third Party Advertisers, Content, Payment Processors
14.1. The Service may feature advertisements from Munyon Canyon as well as Our third-party sponsors. Our disclosure of information for third-party advertising is addressed in the Privacy Policy.
14.2. We make no representation or warranty regarding any content, goods and/or services provided by any third-party even if linked to from the Service and will not be liable for any claim relating to any third-party content, goods and/or services. We are not responsible for their content, business practices, or privacy policies, or for the collection, use, or disclosure of any information those sites and services may collect. We are not responsible for any such third-party services or content and do not have control over any materials made available therein.
14.3. The Service may also contain links to content owned and/or operated by third parties.
14.3.1. Any separate charges or obligations that You may incur in Your dealings with these third parties are Your sole responsibility.
14.4. Our inclusion of a link to a third-party website, services or content in the Service does not imply our endorsement, advertising, or promotion of such websites, services or content or any materials available and we make no guarantee as to the content, functionality, or accuracy of any third-party website.
14.5. By accessing a third-party website, services or content, You accept that we do not exercise any control over such websites, services or content and have no responsibility for them.
14.6. The third-party sites may collect data or solicit personal information from You.
14.7. It is always best to read and understand the terms of services and privacy policies applicable to any third-party website, services or content You may access.
14.8. We do not endorse, do not assume and will not have any liability or responsibility to You or any other person for any third-party products, services, materials or websites.
14.8.1. Please note that the relevant third party is fully responsible for all goods and services it provides to You and for any and all damages, claims, liabilities and costs it may cause You to suffer, directly or indirectly, in full or in part.
14.9. The Service may use third-party electronic payment processors and financial institutions ("Payment Processors") to process payments. The information that We provide to and receive from these Payment Processors and the manner in which such information is used and disclosed is described in further detail in the Munyon Canyon Privacy Policy.
14.10. Users irrevocably authorize Us, as necessary, to instruct such Payment Processors to handle payments and Users irrevocably agree that We may give such instructions on a User's behalf in accordance with User requests as submitted through the Service.
14.11. Users agree to be bound by the terms and conditions of each applicable Payment Processor, and in the event of a conflict between these Terms and the Payment Processors' terms and conditions, then these Terms shall prevail.
14.12. Users agree that Bamboo is not liable for any loss caused by any unauthorized use of credit cards or other methods of payment by a third-party in connection with a User's use of the Service, except as a result of the gross negligence of Munyon Canyon.
14.13. If You use third party social networking websites to discuss the Service such as Facebook and Twitter®, You acknowledge and agree that:
14.13.1. any content that You post on such social networking sites are subject to the relevant terms and conditions of that website;
14.13.2. You will not post any comments that are false, misleading or deceptive or defamatory to us, our employees, agents, officers or other players; and
14.13.3. We are not responsible or liable for any comments or content that You or others post on social networking sites.
15. Disclaimer of Warranties
15.1. Users expressly acknowledge and agree that use of the Service is at their sole risk. Users further acknowledge and agree that the Service is provided on an "AS IS" and "as available" basis. Neither Munyon Canyon nor any of its parents, subsidiaries, affiliates, licensees, licensors, contractors, agents, content providers, vendors, component suppliers (both hardware and software), and/or any third-party who provides products or services purchased from or distributed by Munyon Canyon as well their respective officers, directors, members, managers, representatives, employees, investors or the like (collectively "Munyon Canyon Providers"), warrant that services affiliated with Munyon Canyon, including, but not limited to, the Website, and the contests and services offered thereon, will be uninterrupted, error-free, or free of viruses, worms, Trojan horses, keyboard loggers, spyware, adware, malware, harmful or malicious code, or other defects.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MUNYON CANYON AND THE MUNYON CANYON PROVIDERS DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED AND STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. MUNYON CANYON AND THE MUNYON CANYON PROVIDERS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE, SECURITY OF THE SERVICE, AVAILABILITY OF ANY GOODS, SERVICES OR OFFERINGS OFFERED ON OR THROUGH THE SERVICE, OR THE INFORMATION, CONTENT, SERVICES, MATERIALS OR PRODUCTS, INCLUDED ON OR THROUGH THE SERVICE. NEITHER MUNYON CANYON NOR ANY MUNYON CANYON PROVIDER MAKES A WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY, RELIABILITY, OR CURRENCY OF ANY INFORMATION, CONTENT, OR SERVICES, PROVIDED ON OR THROUGH THE SERVICE. THE INFORMATION, PRODUCTS, AND SERVICES PUBLISHED ON OR THROUGH THE SERVICE MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS. NEITHER MUNYON CANYON NOR ANY MUNYON CANYON PROVIDER SHALL BE RESPONSIBLE FOR ANY OPINIONS, VIEWS, ADVICE, STATEMENTS, OR USER CONTRIBUTIONS POSTED ON OR THROUGH THE SERVICE (INCLUDING, WITHOUT LIMITATION, IN ANY INTERACTIVE AREAS OF THE SERVICE) BY ANY PERSON OR ENTITY OTHER THAN AN AUTHORIZED MUNYON CANYON REPRESENTATIVE.
16. Limitation of Liability and Indemnification
16.1. Limitation of Liability. NEITHER MUNYON CANYON NOR THE MUNYON CANYON PROVIDERS GUARANTEE THE CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THE SERVICE OR ANY ASPECT THEREOF. THE OPERATION OF THE SERVICE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE THE CONTROL OF MUNYON CANYON AND THE MUNYON CANYON PROVIDERS. YOU UNDERSTAND AND AGREE THAT NEITHER MUNYON CANYON NOR THE MUNYON CANYON PROVIDERS SHALL BE LIABLE TO USERS FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MUNYON CANYON OR THE MUNYON CANYON PROVIDERS HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) UNAUTHORIZED ACCESS TO OR ALTERATION OF USER TRANSMISSIONS OR DATA; (III) OPINIONS, VIEWS, ADVICE, STATEMENTS, OR USER CONTRIBUTIONS POSTED ON OR THROUGH THE SERVICE; OR (IV) ANY OTHER MATTER RELATING TO THE SERVICE. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN AND REGARDLESS OF THE FORM OF THE ACTION, MUNYON CANYON'S LIABILITY TO USERS FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY SUCH USER TO MUNYON CANYON FOR USE OF THE SERVICE DURING THE TERM OF THEIR REGISTRATION, NOT INCLUDING ANY FEES PAID FOR SERVICES AND/OR PRODUCTS RENDERED PRIOR TO THE CIRCUMSTANCES GIVING RISE TO THE CLAIM. WITHOUT LIMITING THE FOREGOING, RELEASED PARTIES ASSUME NO RESPONSIBILITY, AND WILL NOT BE LIABLE, FOR ANY DAMAGES RELATING TO OR CAUSED BY ANY VIRUSES, BUGS, HUMAN ACTION OR INACTION OF ANY COMPUTER SYSTEM, PHONE LINE, HARDWARE, SOFTWARE OR PROGRAM MALFUNCTIONS, OR ANY OTHER ERRORS, FAILURES OR DELAYS IN COMPUTER TRANSMISSIONS OR NETWORK CONNECTIONS ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE SERVICES.
16.2. IN THE EVENT THAT A USER RESIDES IN A JURISDICTION THAT DOES NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SOME OF THE LIMITATIONS ABOVE MAY NOT APPLY TO SUCH USER.
16.3. Indemnification. BY USING THE SERVICES, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS (INCLUDING REASONABLE ATTORNEY'S FEES AND COSTS OF SUIT) THE MUNYON CANYON AND THE MUNYON CANYON PROVIDERS FROM ANY AND ALL CLAIMS, LOSSES, DAMAGES, LIABILITIES, INCLUDING LEGAL FEES AND EXPENSES, ARISING OUT OF THEIR USE OR MISUSE OF THE SERVICE, ANY VIOLATION BY USERS OF THESE TERMS, OR ANY BREACH OF THE REPRESENTATIONS, WARRANTIES, AND COVENANTS MADE BY USERS HEREIN. WE RESERVE THE RIGHT, AT THE USERS' EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER FOR WHICH THE USERS ARE REQUIRED TO INDEMNIFY US, AND USERS AGREE TO COOPERATE WITH MUNYON CANYON'S DEFENSE OF THESE CLAIMS. WE WILL USE REASONABLE EFFORTS TO NOTIFY USERS OF ANY SUCH CLAIM, ACTION, OR PROCEEDING UPON BECOMING AWARE OF IT. USERS AGREE THAT THE PROVISIONS IN THIS PARAGRAPH WILL SURVIVE ANY TERMINATION OF THEIR ACCOUNT OR OF THE SERVICE.
16.4. One Year Limitations Period. You and Munyon Canyon Ltd agree that any claims, regardless of form, arising out of or related to the Site (including Services) or these Terms of Use or Privacy Policy must BE FILED within ONE (1) YEAR of the action, omission, event or occurrence giving rise to the claim or suit, after which such claims will be time-barred and prohibited, without regard to any longer period of time which may be provided by any period of limitation or repose by law or statute.
17. California Consumer Notice
17.1.1. As required by California Code Section 1789.3, this notice is to advise Users that (i) the Service is provided by Munyon Canyon Ltd., Trinity Chambers, PO Box 4301, Road Town, Tortola, British Virgin Islands, British Virgin Islands and (ii) a fee may be charged for certain offerings, including, without limitation, in connection with Service. Munyon Canyon reserves the right to change the amount of any fee or charge and to institute new fees or charges, effective on reasonable notice to Users. If Users have a complaint regarding the Service or desire further information on use of the Service, please contact [email protected].
18. Binding Arbitration Agreement and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY AS IT MAY SIGNIFICANTLY IMPACT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
18.1. Initial Dispute Resolution Procedure and Conference. The parties shall use best efforts to resolve informally any customer service issue promptly and in good faith.
18.1.1. If for some reason You are not satisfied or your claim is not resolved (a "Dispute"), You may then pursue arbitration as set out below.
18.1.2. However, You must first submit a Notice of Dispute as set forth herein and engage in a conference either by telephonic or videoconference means with Munyon Canyon Ltd prior to and as a condition precedent to initiating arbitration or any formal proceeding over a Dispute as required herein.
18.1.3. The party initiating a claim over a Dispute must give notice to the other party in writing of its intent to initiate an informal dispute resolution conference.
18.1.4. The initial conference shall occur within thirty (30) days after the other party receives such notice or within a time period required by law, unless an extension is mutually agreed upon by the parties.
18.1.5. All initial dispute resolution conferences shall be conducted individually, between Munyon Canyon Ltd and You.
18.1.6. Multiple individuals with Disputes cannot participate in the same informal telephonic dispute resolution conference.
18.1.7. If a party is represented by counsel (which such representation will be at such parties' sole cost and expense), counsel may participate in the conference, but each party shall also attend and participate in the conference.
18.1.8. To notify Munyon Canyon Ltd that You intend to initiate an informal dispute resolution conference, please inform us by sending a Notice of Dispute via email to [email protected] and include the following information:
18.1.8.1. Your username and email address associated with Your User Account;
18.1.8.2. Your first and last name, as registered on your User Account;
18.1.8.3. Your residence address;
18.1.8.4. Your telephone number (home and/or mobile);
18.1.8.5. a detailed explanation of the complaint/claim and basis for the claim;
18.1.8.6. any specific dates and times associated with the complaint/claim (if applicable); and
18.1.8.7. the remedy, action or any amount You are seeking from Munyon Canyon Ltd.
18.1.9. Upon receipt of Your Notice of Dispute, We will respond in writing within thirty (30) days after receipt of such Notice, unless an extension is mutually agreed upon by the parties.
18.1.10. Failure to submit a written communication with the information outlined above may result in a delay in our ability to identify and respond to Your complaint/claim in a timely manner, and may, in Munyon Canyon Ltd's discretion, extend the time period for resolution before a formal proceeding may be commenced, as permitted by these Terms.
18.1.11. The parties shall use their best efforts to settle any Dispute, claim, question, or disagreement and engage in good faith negotiations which shall be a pre-condition to either party initiating a formal arbitration as provided herein.
18.1.12. If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time of the initial Notice, then either party may initiate binding arbitration, to the extent permitted by law, as the sole means to resolve claims, subject to these Terms.
18.1.13. The aforementioned Notice of Dispute and informal dispute resolution process is a condition precedent to commencing any formal arbitration proceeding, including litigation if you have successfully opted-out of the arbitration agreement.
18.1.14. The parties agree that any relevant limitations period or other deadlines will be tolled solely by the amount of time the parties initiate and engage in this informal dispute resolution process.
18.1.15. Regardless of whether you decide to opt out of arbitration, the terms set forth in this Section shall remain in full force and effect as part of these Terms.
BINDING ARBITRATION
18.2. By entering into this agreement, You agree that all Disputes between You and Munyon Canyon that cannot be resolved through Munyon Canyon's Initial Dispute Resolution procedure shall be resolved exclusively and finally by binding arbitration conducted in Delware before a single arbitrator in accordance with the American Arbitration Association's ("AAA") Commercial Arbitration Rules and expedited hearing procedures or JAMS. The laws of the State of Delaware shall be applied in any arbitration proceedings, without regard to principles of conflict of laws.
18.3. EXCEPT AS OTHERWISE PROVIDED BELOW, NO DISPUTE MAY BE BROUGHT AS A CLASS ACTION AND YOU DO NOT HAVE THE RIGHT TO PARTICIPATE AS A MEMBER OF A CLASS ACTION WITH RESPECT TO ANY DISPUTE.
18.4. You further agree that the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law and will not have the power to award relief to, against or for the benefit of any person who is not a party to the proceeding. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. The arbitrator's decision shall be final and binding on You and Munyon Canyon and may be entered as a judgment in any court of competent jurisdiction.
18.5. Each party shall bear its own costs in connection with any arbitration proceedings. The parties shall equally share the fees of the arbitration and the arbitrator.
18.6. The Commercial Arbitration Rules governing the arbitration may be accessed at www.adr.org or by calling the AAA at 1 (800) 778-7879.
Class Action Waiver
18.7. The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis.
18.8. USERS AND MUNYON CANYON AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN THEIR INDIVIDUAL CAPACITIES AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
30-Day Right to Opt Out
18.9. YOU HAVE THE RIGHT TO OPT-OUT OF THE BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS SET FORTH ABOVE WITHIN THIRTY (30) DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the "Opt-Out Deadline").
18.10. Users may opt-out of these provisions by mailing written notification to Munyon Canyon Ltd., Attn: Opt Out, Munyon Canyon Limited, PO Box 9461, Portland ME 04101. The written notification must include: (i) the User's name and address and (ii) a clear statement that the User does not wish to resolve disputes with Munyon Canyon through binding arbitration.
18.11. A decision to opt-out of these provisions will have no adverse effect on the User's relationship with Munyon Canyon.
18.12. If Users opt-out of these provisions, Munyon Canyon also will not be bound by them.
18.13. ANY OPT-OUT REQUEST RECEIVED AFTER THE OPT-OUT DEADLINE WILL NOT BE VALID AND USERS MUST PURSUE THEIR DISPUTE THROUGH BINDING ARBITRATION OR SMALL CLAIMS COURT.
19. Waiver of Jury Trial
19.1. EACH PARTY HEREBY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THE PLATFORM OR SERVICES OR ANY TRANSACTIONS BETWEEN THE PARTIES, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY.
20. Contact Us and Complaints
20.1. If you would like to contact our Customer Support department or have a complaint regarding our Platform (including any Game) you may contact us via email a [email protected].
20.2. The following information must be included in any written communication with Munyon Canyon Ltd (including a complaint):
20.2.1. your username;
20.2.2. your first and last name, as registered on your Customer Account;
20.2.3. a detailed explanation of the complaint/claim; and
20.2.4. any specific dates and times associated with the complaint/claim (if applicable).
21. Miscellaneous
21.1. Entire Agreement. These Terms constitute the entire agreement between You and us with respect to Your use of the Service and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between You and us with respect to Your participation. Any waiver of any provision of these Terms or the Munyon Canyon Privacy Policy will be effective only if in writing and signed by Us.
21.2. Tax. You are solely responsible for any taxes which apply to Your use of the Service.
21.3. Force Majeure. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside of our reasonable control, including but not limited to an act of God, hurricane, war, fire, riot, earthquake, weather, pandemic or endemic, terrorism, act of public enemies, strikes, labor shortage, actions of governmental authorities or other force majeure event.
21.4. Severability. In the event any provision of these Terms is held unenforceable, such provision will be ineffective but shall not affect the enforceability of the remaining provisions.
21.5. Assignment. These Terms are personal to You, and are not assignable, transferable or sub-licensable by You except with our prior written consent.
21.5.1. We may assign rights and obligations under these Terms and/or the Munyon Canyon Privacy Policy, in whole or in part, to any person or entity at any time with or without the Users' consent. Upon such assignment, We may be relieved of any further obligation hereunder.
21.5.2. Users may not assign or delegate any rights or obligations these Terms or the Munyon Canyon Privacy Policy without Our prior written consent, and any unauthorized assignment and delegation by Users is void and ineffective.
21.6. Relationship of Parties/No Third-Party Beneficiaries. Users agree that no joint venture, partnership, employment or agency relationship exists between Users and Munyon Canyon as a result of these Terms ad the use of the Service. Users agree not to hold themselves out as representatives, agents, operators, distributors, or employees of Munyon Canyon and Munyon Canyon shall not be liable for any of their representations, acts, or omissions. Users also agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.
21.7. Circumvention. Users agree that they shall not circumvent or attempt to circumvent these Terms or otherwise interrupt or attempt to interrupt the operations of Munyon Canyon (collectively, a "Circumvention Act"). If Munyon Canyon determines, at its sole discretion, that Users have engaged, or attempted to engage, in any Circumvention Act, or to otherwise commit fraud with regard to the Service, then, in such an event, We reserve the right to institute civil or criminal proceedings against such Users and to report such Users to the relevant regulatory authorities.
21.8. No Agency. Nothing in these Terms will be construed as creating any agency, partnership, trust agreement, fiduciary relationship or any other form of joint enterprise between You and Us.
21.9. Waiver. Our failure to assert breach or a violation of these Terms or otherwise failure to exercise any rights under these Terms shall not constitute or be deemed a waiver or forfeiture of such rights or a waiver or forfeiture of such rights in the future.
21.10. Amendments. We reserve the right to amend these Terms, or to implement or amend any procedures, at any time. Any amendments will be published on the Service and such changes will be binding and effectively immediately.
21.11. Supplemental Policies. We may publish additional policies related to specific services such as Games or promotions. Your right to use such services is subject to those specific policies and these Terms.
21.12. Survival of Obligations. SECTIONS 13, 14, 15, 16, 17 and 19 SHALL BE DEEMED TO SURVIVE THE TERMINATION OF THESE TERMS OF USE OR YOUR USER ACCOUNT FOR ANY REASON.
21.13. We consider these Terms and Conditions to be open and fair.
21.13.1. If you need any explanation regarding these Terms and Conditions or any other part of our Platform contact Customer Support via email at [Insert Customer Service Email Address].
21.14. The Terms and Conditions prevail over any communication via email or live support.
21.15. All correspondence between you and us may be recorded.
21.16. These Terms and Conditions may be published in several languages for information purposes and ease of access by players but will all reflect the same principles.
21.16.1. It is only the English version that is the legal basis of the relationship between you and us and in case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version will prevail.
22. Applicable Law and Jurisdiction
22.1. Munyon Canyon's performance under these Terms is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of Munyon Canyon's right to comply with governmental, court, and law enforcement requests or requirements relating to use of the Service or information provided to or gathered by Munyon Canyon with respect to such use.
THE SECTION TITLES IN THESE TERMS OF USE ARE FOR CONVENIENCE ONLY AND HAVE NO LEGAL OR CONTRACTUAL EFFECT.
Please visit this page regularly for updates to these Terms and Conditions.